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Communication is a two-way process
Hearing aids alone may not enable the person with hearing loss to communicate successfully in all listening situations. With the following tips, family members and friends can do a lot to make listening and communicating easier:
- Gain the person’s attention before speaking, so they have an opportunity to look at you and focus on what you are saying.
- Speak clearly and at a natural pace. Remember not to talk
- loudly or shout.
- Move closer and sit or stand where your face is well lit to make your facial expressions and lips easy to read.
- Try not to talk while chewing or smoking.
- Never hide behind a newspaper or lean your cheek or chin on your hand while talking.
- Avoid talking from another room.
- If your loved one has diffi culty understanding you, try rephrasing the sentence rather than just repeating yourself.
- In group situations, try not to interrupt each other.
- Avoid noisy doorways and windows; if you cannot close them, find somewhere quieter to talk.
- Reduce background noise i.e. turn down the stereo or TV.
When you are out and about
If you go to the cinema or theatre together, call in advance to check whether they provide assistive listening devices (systems that make it easier to listen with hearing aids). When booking restaurants, try to get the quietest seats. In meetings or at seminars, remind them to arrive early and sit at the front. And advise them to ask the presenters to use a microphone.